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Accessories Service
Has improved aftermarket parts supply system to ensure that the first time to meet customer demand for replacement parts, reduce customer downtime maintenance time. To enable customers to have a clear understanding on the parts to facilitate machine maintenance, the company independent design accessories query system diagram. This figure can accurately show the assembly process to the customer, for customers to purchase replacement parts provide great convenience. Company parts warehouse, equipped with various machines accessories showrooms full set of accessories, fully guaranteed in all cases timely supply of parts.
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Sale and installation
Has a professional after-sales installation team, they skilled, experienced, they work diligently for innovation, has successfully completed installation and commissioning of a few thousand items size project tasks and help customers train operators, until they are able to complete operate independently, and now this team has grown to nearly 200 people, only their footprints all over the country, while also serving with the United States, Canada, Australia. Russia, India, Thailand, Malaysia, the Philippines, the United Arab Emirates, Saudi Arabia, South Africa, Nigeria, Algeria and other overseas countries and regions, where customers demand, where their presence there.
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Follow-up visit
Customers are able to develop the company's premise, we attach great importance to long-term relationships with customers, sure, vital trust of large customers and old customers, so from beginning to end, We are holding a communication, the two guaranteed - a communication: Always maintain the depth of communication with major clients,; two guarantees: to ensure quality service to ensure that the principle of maximizing the interests of customer service. After the client machine has gone into operation, we from time to time to visit clients understand the operational status of the
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Service commitments
1. guarantee to provide users with a good pre-sales service for users before ordering Product performance and use requirements, to provide relevant information, a good user staff.
2. according to the user's situation provides targeted technical training, focusing on product quality tracking users, users regularly visit, timely modified product performance based on user demand, continuously improve product quality.
3. for the products, accessories and consumables to the ex-factory price discount offers.
